Make Team Feedback More Effective With COIN Conversations!

One of the most difficult parts of any team leader’s job is to have positive and effective feedback conversations.   Whether you are a coach, a sales manager, a school administrator, or a medical staff supervisor, The COIN model provides you a template for having feedback conversations that work and include 4 essential elements of […]

A Team Performance Chart to Improve Your Organization

If you are looking for a team performance chart to identify where your people are in terms of productivity or cohesiveness, the one below could truly help improve your organization. Team productivity is a measure of how successful your people are in terms of project completion or work efficiency.  Team cohesiveness is a measure of […]

Does Your Conference Need a Networking Facilitator?

So, now you are asking yourself… what the heck is a networking facilitator? I would have asked the same question 10 years ago. But modern conference goals and a good bit of research suggest that one of the most impactful parts of your conference may be the choice to add a networking facilitator to your […]

Chick-fil-A and Delta and Three Leadership Lessons

My daughter plays beach volleyball. So she was very excited when she learned about a week-long camp at Hermosa Beach, in California, that would be run by college coaches.  And she and my wife both think this is a great opportunity for her to get better and build relationships… But it was expensive.  And it […]

The 5 Word Phrase That Dooms Team Interactions and Individual Improvement

There is a 5 word phrase that dooms your team interactions. I have written before about how to benefit from the working with a “sandpaper person” on your team, and have also discussed the conflicts that can arise if your people are not aware of the strengths and challenges that different team personality types offer. […]

The 12 Best Books for Coaches and Great Teammates

Coaches and great teammates both read books, because they know that readers are leaders. When I was a coach, I was a voracious reader. I was constantly seeking new titles that would help me to grow – whether it was from a leader in a different sport or even from a leader in a different […]

Move Your Team From Values to Behaviors

All failure is the result of vagueness. That is a powerful and memorable statement… But it means nothing if the insight is not translated into a changed behavior. There is a great deal of value in discussing and selecting core values. You can even download a very useful virtues and values activity on my resources […]

The Top 10 Questions to Establish Better Team Rapport

Any team you become a part of – and certainly any team you are asked to lead – will be starving for the opportunity to get to know and appreciate their teammates better. As you might have experienced, hunger can sometimes make people weak and unmotivated, or can even make them irritable and defensive… but […]

What Invisible Dragons are Your Teammates Fighting?

Every one of your teammates is fighting an invisible dragon. As a coach, it took me longer than I would like to admit to develop an awareness of the personal battles that each one of my players were struggling with once they left the court. Player strengths and personality types were not all I needed […]