Great Team Leaders Should Outlaw Saying Good Job

Great Team Leaders Should Outlaw “Good Job”

(Try the 2 Minute Specific Thank You Instead)

“Good job” is the most common phrase in leadership, and it’s also the laziest.

Most of us have said it. Most of us have heard it. It shows up on every field, in every classroom, and in every office, the moment somebody does something worth noticing. Someone makes a great play, closes a tough deal, or stays late to bail out a teammate, and the response is the same tired two words.

Good job.

It thuds against the ears and drops to the floor. It’s never internalized, never remembered, and it never tells the person what they actually did that mattered. The moment they might have carried with them for years just… passes.

Great leaders learn, usually the hard way, that specific praise works and vague praise doesn’t. The more precisely you name what someone did, the more likely they are to do it again.

Why “Good Job” Fails as Leadership

I learned this one the hard way as a coach. For years, I told players coming off the floor “good job” after almost everything. Big rebound? Good job. Diving on the floor for a loose ball? Good job. A great pass? Good job.

It felt encouraging. It wasn’t. My players had no idea what specifically they’d done well, so they had no way to repeat it on purpose. Vague feedback inspires vague effort. If you can’t tell someone exactly what they did, don’t be surprised when they can’t do it again on command.

Eventually I figured out something more important. Specific praise doesn’t just motivate the person you’re talking to. It teaches everyone else within earshot exactly what gets rewarded around here. That’s the real leverage.

One specific thank you can shape the behavior of an entire team, not just one player.

What This Looks Like in Business

This isn’t just a sports lesson. It plays out identically in any workplace.

Picture a sales manager greeting Bob at the next team meeting with a handshake and a “good job” for taking over the number one sales spot. Compare that to this instead:

“Congratulations on taking the number one sales spot this week, Bob. That extra time you spent building product knowledge and practicing objection handling helped your close rate jump 30 percent.”

Bob hears exactly what worked. And so does everyone else in that room. Bob’s teammates want that same recognition, and now they know precisely what earns it. There’s a real chance some of them go try the same thing this week, hoping for the same result.

We all want to be praised. But if nobody tells us what specifically we did that was praiseworthy, we have no way to know what to repeat.

The Fix: The 2 Minute Specific Thank You

Here’s the practice I’d challenge every leader to build into their week. It costs nothing and takes less time than pouring a cup of coffee.

Pick one person. Take two minutes.

Tell them exactly what they did, and exactly why it mattered.

Not “good job on the report.”

Instead: “The way you laid out the numbers in that report made it easy for me to walk into the client meeting with confidence. That mattered.”

Not “great meeting today.”

Instead: “The question you asked in that meeting is what got us to the real problem instead of stopping at the symptom. That’s the kind of thinking this team needs more of.”

Two minutes. One person.

One specific behavior named out loud, along with the impact it had.

That’s more powerful than a year of scattered “good jobs.”

How to Build This Into Your Team’s Culture

Name the behavior, not the person’s general effort. “You worked hard” is still vague. “You stayed an extra hour to make sure the client got an accurate number” is specific.

Connect it to impact. Tell them what happened because of what they did. That’s what makes the praise land as meaningful instead of performative.

Say it out loud in front of others when you can. Private praise motivates one person. Public, specific praise shows the whole team what your standards actually reward.

Make it a standing habit, not a special occasion. One specific thank you a day, aimed at someone whose work usually goes unnoticed, will do more for your culture over a year than any single recognition event.

Remove “good job” from your own vocabulary first. You can’t ask your team to be specific if you’re still handing out the vague version yourself. Catch yourself, and replace it every time.

What Gets Rewarded (specifcally) Gets Repeated

What you define specifically is what your team will repeat.

What you leave vague, they’ll guess at, and most of the time they’ll guess wrong or simply stop trying.

As a leader, your job isn’t just to notice good work. It’s to name it precisely enough that your people know exactly how to earn that recognition again. Outlaw “good job” in your organization. Demand specifics instead, every time someone deserves credit.

It takes two minutes. It changes what your whole team chases.

If building this kind of specific, intentional recognition into your team’s daily habits is something you want help with, whether through a keynote, a workshop, or ongoing coaching, I’d love to talk about what that could look like for your organization.

–     –     –     –     –

Sean Glaze is a workplace culture keynote speaker and team building event facilitator who spent 20 years coaching basketball before transitioning to corporate speaking. He has worked with organizations including Cisco, John Deere, CDC, Emory University, and Southern Company, helping teams build accountability, trust, and stronger collaboration.

He is the author of several leadership books including Rapid Teamwork, What Effective Leaders Do, and The 10 Commandments of Winning Teammates, and he built the G.R.E.A.T. Culture Model, a framework leaders use to diagnose and strengthen team dynamics.